How it works
From sign-up to answering calls
You describe your business; the agent already knows how the conversation should go. Four steps, no call-flow diagrams.
Setup
Four steps to a live agent
Step 1: Pick your business type
Clinic, real estate, home services or e-commerce. Your agent arrives with its conversation flow, booking rules and safety rules already built.
- Set once, when your account is created
- Region sets currency, time zone and emergency number
Step 2: Add your doctors, listings or services
Fill in what you offer and when, then paste your FAQs, policies and prices into the knowledge base.
- Days, hours, capacity and prices
- Insurance, service areas, fees, documents
Step 3: Test it in your browser
Call your agent from the test console or chat with it. Every test call is transcribed, so you see exactly what it said and booked.
- No phone needed to try it
- Tweak your greeting and knowledge, test again
Step 4: Go live on your number and website
Point calls at your agent's number and paste one script tag for the chat widget. Bookings start landing in your portal.
- Forward after hours or around the clock
- Reminder and follow-up calls on your schedule
On every call
What happens between “hello” and “you're booked”
Each turn takes a single AI round-trip. Availability, prices and lead scores come from your data and fixed rules — not from the model's memory.
- Step 1
Caller speaks
On your number, or typed in the website chat.
- Step 2
Speech becomes text
The caller's words are transcribed in the account's language.
- Step 3
One AI turn, your data
The next step is decided against your catalog, knowledge and schedule.
- Step 4
Reply is spoken
Scripted lines play from a voice cache; the rest is synthesised.
- Step 5
Outcome is written
Booking, lead or follow-up saved, with recording and transcript.
Why it feels quick: greetings, read-backs and confirmations are spoken from a voice cache instead of being generated every time, and each turn makes one AI round-trip — so callers hear an answer, not silence.
Before you go live
Test it like a customer would
The test console lets you call your agent from the browser or chat with it. Ask the awkward questions, try to double-book, ask for a person — and read the transcript afterwards.
- Browser test calls — no phone or number needed
- Chat tests with the same agent as the website widget
- Every test transcribed with its outcome
Test console
Call or chat with your agent before it meets a customer
Call from browser
Talk through your microphone
Chat test
Type, like a website visitor
Test calls and chats land in your call log with their transcript and outcome, labelled as tests.
After every call
Nothing lost in a voicemail box
Recording and transcript
Listen back or skim the text for every call and chat.
A clear outcome
Booked, rescheduled, cancelled, lead, emergency or follow-up.
Webhooks
Push each booking and outcome into your own systems.
Live transfer
When a person is needed, the call goes to your team.
Outbound
Calls customers back, on your schedule
Appointment reminders, visit confirmations, lead follow-ups and cash-on-delivery order checks — the agent places the calls and writes the results back.
- One call from a record, when you click Call
- Every eligible record at once with Call all
- Automatically every day at a time you choose
- Unanswered calls retried, each result written back
Stop sending callers to voicemail.
Start a 14-day free trial with 50 call minutes, or book a 20-minute demo with our team.